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How we collect your feedback

April 1, 2026

We wanted to let you know about a small behind-the-scenes change to how we collect…

March 30, 2026

We know how important it is that your neighbourhood feels safe and welcoming. We’re here to…

March 19, 2026

When you contact us about a problem, we want to solve it as quickly and…

March 13, 2026

Every month, we pull together a round-up of customer engagement information, including: Training, employment, and…

March 9, 2026

We’re really excited to welcome back our customer training programme, Sustainable Futures, for 2026 which focuses on sustainability…