Customer Engagement Round-up: January 2026 February 13, 2026 Welcome to the Scrutiny Panel special edition Our Scrutiny Panel have had some fantastic achievements… Read more about Customer Engagement Round-up: January 2026 Customer Engagement Round-up: November/December 2025 January 12, 2026 Every month, we pull together a round-up of customer engagement information, including: Latest updates, news,… Read more about Customer Engagement Round-up: November/December 2025 Learning from complaints – The Customer Complaints Learning Panel (CCLP) December 23, 2025 We believe that every piece of feedback, whether it’s a compliment or a concern, is… Read more about Learning from complaints – The Customer Complaints Learning Panel (CCLP) Customer Commitments: July to September 2025 December 22, 2025 We know how important it is for you to be able to reach us easily… Read more about Customer Commitments: July to September 2025 Improvements to our grounds maintenance service December 19, 2025 We know how important clean, tidy and well maintained neighbourhoods and shared spaces are to… Read more about Improvements to our grounds maintenance service Visit the forum and join the conversation Read the latest news from Stonewater You said, we did. Employment, training and apprenticeships Opportunities to get involved Give us your feedback Contact us