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Customer Engagement Round-up: November/December 2025

January 12, 2026

Every month, we pull together a round-up of customer engagement information, including:  Latest updates, news,…

Learning from complaints – The Customer Complaints Learning Panel (CCLP)

December 23, 2025

We believe that every piece of feedback, whether it’s a compliment or a concern, is…

Customer Commitments: July to September 2025

December 22, 2025

We know how important it is for you to be able to reach us easily…

Improvements to our grounds maintenance service

December 19, 2025

We know how important clean, tidy and well maintained neighbourhoods and shared spaces are to…

Working together with customers at Waterside Court

December 5, 2025

Estate walkabouts are a fantastic way for us to meet with customers where they live…

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