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Free training for social housing customers

A new government funded training scheme, launched in April, offers social housing customers free advice and training.

From free advice on addressing damp and mould to webinars on how to complain about anti-social behaviour, the training programme will share information like that handed out by shows such as ‘Watchdog’ or ‘Rip Off Britain’, offering tips and advice so tenants know their rights and how to access the Housing Ombudsman service.

Sessions will include face-to-face accredited training around the country including in Newcastle, Liverpool, Birmingham and London and monthly webinars on topics such as addressing damp and mould and anti-social behaviour. Online training videos will be live from September to ensure that these opportunities are available to all via the Four Million Homes website.

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