How we can help
We want you to know that whatever financial hardship you find yourself in, we are here to help. If you are struggling however, it’s important that you speak to us as soon as you can so we can do our best to help you.
Whether you’ve been on furlough, been made redundant, have seen changes to your benefits, have had to cover some unexpected costs or would just like some more advice about what support you may be eligible for, then speak to us now. We know that with the rising costs of essentials like energy, fuel and groceries the cost of everyday living is going up.
We have lots of support on offer for customers who might be having trouble with money, including rent payment plans, access to grants, help to find employment and more. You can find a leaflet which details all of the support we can offer here.
If you or one of your neighbours is finding things tough right now, find out more about how we can help by emailing customers@stonewater.org.
You can also call us on 01202 449 212 and leave a message on our financial support phone line. A dedicated member of our Income team will be in touch within five working days to see how we can help.
Further information can also be found on the following websites:
- Citizens Advice - get support with benefits
- Trussell Trust - find your local foodbank
- Read more about the Warm Homes Discount for energy bills
- See if you're eligible for cold weather payments
- The WaterSure scheme offers discounts on water bills
- Get debt advice from Clean Slate, StepChange or PayPlan
- Shelter can provide court attendance buddies if needed
- You can see if you are entitled to any further help using a benefits checker such as Entitled To or turn2us.