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Welcome to The Stonewater Customer hubb

The easiest way for customers to get involved to shape and improve the services we provide.

The hubb provides you with a central area to leave feedback about our services, read others feedback and discuss ideas about how we can improve for the future.

Please note if you want to report antisocial behaviour or a repair, pay your rent or make a formal complaint you need to visit stonewater.org

You said, We did

Our Customer Annual Review for 2019 is now live!

It's packed full of all the improvements we've been putting in place over the last year and how we're making sure our customers are at the heart of everything we do.

What would have made things easier for you when you moved into your home?

Moving into a new home can be expensive and stressful, but by taking the time to answer this question you will help us to truly understand your own experience of the property you moved into and to help us find out what was most important to you when moving into your new home.

Opportunites for you

We want to share a wide range of opportunities with you from jobs fairs, the latest apprenticeships, training and volunteering, here is where you’ll find them.

Meet our latest HeadStart volunteer: Gordon

By Sarah Ford | November 19, 2019

Following on from the success of the volunteering programme in the summer, where we had…

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Jump Start Programme – Somerset

By matt_smart | October 4, 2019
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My blog: Volunteering at Chaddesley Court retirement living scheme

By Sarah Ford | August 21, 2019

This is a blog from our second group of volunteers; Lauren, Pak-Yin and Daisy who…

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What's on where you live

We want to make it easy for you to find out what’s going on where you live. From events, clean-up days and scheme visits, here is where you’ll find them.

Have an event you want to share? Contact us at customer.engagement@stonewater.org

Our office opening hours over Christmas

By Sarah Ford | December 23, 2019

If you need to get in touch with us over the holidays, here’s the list…

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Barons Cross – Photography Taster Session

By matt_smart | December 19, 2019
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New Year – Family fun session. Food and craft activities

By matt_smart | December 18, 2019
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What our community is talking about - join the conversation

Want to discuss something? Maybe you want to discuss what’s on the telly, share an experience or just want a chat. It’s up to you what you discuss, this is your forum!

Register today to chat with other customers.