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Welcome to The Stonewater Customer hubb

The easiest way for customers to get involved to shape and improve the services we provide.

The hubb provides you with a central area to leave feedback about our services, read others feedback and discuss ideas about how we can improve for the future.

Please note if you want to report antisocial behaviour or a repair, pay your rent or make a formal complaint you need to visit stonewater.org

You said, We did

Have you ever wondered what the Housing Committee talk about? Do you feel that there is something that the Housing Committee should be aware of? Or maybe you think they should something that matters close to you and your community in their future meetings?

Scrutiny Review - Together with Tenants

Help us to improve how we listen and take your views into account.

Opportunites for you

We want to share a wide range of opportunities with you from jobs fairs, the latest apprenticeships, training and volunteering, here is where you’ll find them.

Top Tips – Phone Photography

By matt_smart | June 10, 2019

Since camera phones have taken over, we’re taking more and more pictures than ever. So,…

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Celebrating the wonderful world of volunteering

By matt_smart | June 4, 2019
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Friends or family scared of the internet?

By matt_smart | May 24, 2019

Have you got friends or family scared of the internet? They don’t have to be!…

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What's on where you live

We want to make it easy for you to find out what’s going on where you live. From events, clean-up days and scheme visits, here is where you’ll find them.

Have an event you want to share? Contact us at customer.engagement@stonewater.org

Our Customer Commitments – Formal complaints

By Sarah Ford | August 21, 2019

When something has gone wrong and we haven’t been able to put it right, you…

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My blog: Volunteering at Chaddesley Court retirement living scheme

By Sarah Ford | August 21, 2019

This is a blog from our second group of volunteers; Lauren, Pak-Yin and Daisy who…

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Our Customer Commitments – social media

By Sarah Ford | August 16, 2019

We will acknowledge all Facebook and Twitter direct messages within two hours during our normal…

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What our community is talking about - join the conversation

Want to discuss something? Maybe you want to discuss what’s on the telly, share an experience or just want a chat. It’s up to you what you discuss, this is your forum!

Register today to chat with other customers.