Share your thoughts with the Housing Ombudsman

The Housing Ombudsman are looking for social housing customers to share their thoughts as part of their latest report into communications and relationships.

The investigation will establish three areas of best practice:

  • What it means to be vulnerable in social housing and what is an appropriate response by landlords
  • What effective communication looks like and how this could help service better outcomes
  • Whether there are areas (either service or demographic) where there are repeated patterns of poor service response.

Your feedback will help to build a complete picture of what happens in social housing and what changes can be made.

The deadline for feedback is Thursday 3 August and you can take part here.