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Spotlight - Social Media

How we collect your feedback

By Erin Hodgkinson | April 1, 2026 | Comments Off on How we collect your feedback

We wanted to let you know about a small behind-the-scenes change to how we collect…

Dealing with anti-social behaviour (ASB) 

By Erin Hodgkinson | March 30, 2026 | Comments Off on Dealing with anti-social behaviour (ASB) 

We know how important it is that your neighbourhood feels safe and welcoming. We’re here to…

How TechSee helps us to help you

By Erin Hodgkinson | March 19, 2026 | Comments Off on How TechSee helps us to help you

When you contact us about a problem, we want to solve it as quickly and…

Customer Engagement Round-up: February 2026

By Liam Behn | March 13, 2026 | Comments Off on Customer Engagement Round-up: February 2026

Every month, we pull together a round-up of customer engagement information, including:  Training, employment, and…

Applications are open for Sustainable Futures 2026!

By Jade Schumann | March 9, 2026 | Comments Off on Applications are open for Sustainable Futures 2026!

We’re really excited to welcome back our customer training programme, Sustainable Futures, for 2026 which focuses on sustainability…

Customer Engagement Round-up: January 2026

By Liam Behn | February 13, 2026 | Comments Off on Customer Engagement Round-up: January 2026

Welcome to the Scrutiny Panel special edition Our Scrutiny Panel have had some fantastic achievements…

Customer Engagement Round-up: November/December 2025

By Liam Behn | January 12, 2026 | Comments Off on Customer Engagement Round-up: November/December 2025

Every month, we pull together a round-up of customer engagement information, including:  Latest updates, news,…

Learning from complaints – The Customer Complaints Learning Panel (CCLP)

By Erin Hodgkinson | December 23, 2025 | Comments Off on Learning from complaints – The Customer Complaints Learning Panel (CCLP)

We believe that every piece of feedback, whether it’s a compliment or a concern, is…

Customer Commitments: July to September 2025

By Erin Hodgkinson | December 22, 2025 | Comments Off on Customer Commitments: July to September 2025

We know how important it is for you to be able to reach us easily…

Improvements to our grounds maintenance service

By Erin Hodgkinson | December 19, 2025 | Comments Off on Improvements to our grounds maintenance service

We know how important clean, tidy and well maintained neighbourhoods and shared spaces are to…