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Energy price cap update – October 2024

By Jade Schumann | September 13, 2024 | Comments Off on Energy price cap update – October 2024

On Tuesday 1 October 2024, annual energy bills will rise by 10% which will mean…

Weekly Customer Engagement Round-up: Sixteenth Edition

By Customer Communications | September 12, 2024 | Comments Off on Weekly Customer Engagement Round-up: Sixteenth Edition
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Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

Changes to Winter Fuel Payments and support available

By Jade Schumann | September 11, 2024 | Comments Off on Changes to Winter Fuel Payments and support available

Following recent Government changes to Winter Fuel Payments, it’s been reported that around 850,000 eligible…

Young Enterprise at Swindon Foyer

By Jade Schumann | September 11, 2024 | Comments Off on Young Enterprise at Swindon Foyer

Thanks for showing interest in joining Young Enterprise at Swindon Foyer! We’re really excited to…

Weekly Customer Engagement Round-up: Fifteenth Edition

By Customer Communications | August 29, 2024 | Comments Off on Weekly Customer Engagement Round-up: Fifteenth Edition
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Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

Weekly Customer Engagement Round-up: Fourteenth Edition

By Customer Communications | August 22, 2024 | Comments Off on Weekly Customer Engagement Round-up: Fourteenth Edition
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Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

Damp and mould Live & Direct: Key points and takeaways

By Customer Communications | August 16, 2024 | Comments Off on Damp and mould Live & Direct: Key points and takeaways

In our recent Facebook live event, we met with our Damp, Mould and Disrepair team…

Weekly Customer Engagement Round-up: Thirteenth Edition

By Customer Communications | August 15, 2024 | Comments Off on Weekly Customer Engagement Round-up: Thirteenth Edition
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Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

The Customer Complaints Learning Panel help us to improve our ASB service

By Customer Communications | August 14, 2024 | Comments Off on The Customer Complaints Learning Panel help us to improve our ASB service

Our Customer Complaints Learning Panel (CCLP) was set up this year to look at our…

MyHome Service Update

By Customer Communications | August 8, 2024 | Comments Off on MyHome Service Update

What’s happening with MyHome?  Over the weekend, we transferred MyHome to a new platform. It…