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Spotlight - Social Media

Customer Engagement Round-up: October 2025

By Liam Behn | November 24, 2025 | Comments Off on Customer Engagement Round-up: October 2025
Button containing the link for the You Said We Did pages

Every month, we pull together a round-up of customer engagement information, including:  Opportunities to get…

Putting customers at the heart of everything we do | Tpas Involvement Week

By Liam Behn | November 10, 2025 | Comments Off on Putting customers at the heart of everything we do | Tpas Involvement Week

As we mark Tpas Involvement Week, I want to thank every customer who has given…

Tpas Involvement Week 2025

By Liam Behn | November 7, 2025 | Comments Off on Tpas Involvement Week 2025
Image with text: We’re joining in this year’s Tpas National Involvement Week

Tpas Involvement Week is a national event held from 10th to 14th November 2025, celebrating…

Meet Trevor: Our Scrutiny Chair!

By Erin Hodgkinson | November 6, 2025 | Comments Off on Meet Trevor: Our Scrutiny Chair!
Trevor, our Scrutiny Chair.

Hi, my name is Trevor Kerby, and I’m the newly elected Chair of Stonewater’s Scrutiny…

Supporting you with Anti-Social Behaviour (ASB)

By Erin Hodgkinson | October 27, 2025 | Comments Off on Supporting you with Anti-Social Behaviour (ASB)
Woman sat on her sofa with her dog.

We want to make sure your communities are welcoming and safe places to live, and…

Customer Commitments: April to June 2025

By Erin Hodgkinson | October 23, 2025 | Comments Off on Customer Commitments: April to June 2025
Two women chat and laugh together.

Updating our customer commitments Earlier this year, we invited customers to a workshop to help…

Learning from complaints

By Erin Hodgkinson | October 22, 2025 | Comments Off on Learning from complaints
A woman looks at her laptop, smiling.

We take every complaint seriously and use them as a chance to learn and do…

Could you, or someone you know, use a little help getting online?

By Erin Hodgkinson | October 21, 2025 | Comments Off on Could you, or someone you know, use a little help getting online?
A family sit together, looking and smiling at a digital tablet.

We offer free digital support, perfect for anyone who wants to learn how to use…

Listening, learning, and looking ahead: highlights from our latest Facebook Live

By Jade Bradford | October 15, 2025 | Comments Off on Listening, learning, and looking ahead: highlights from our latest Facebook Live
Meet our Chief Operating Officer

On 7 October 2025, we hosted our latest Facebook Live event, bringing together members of…

Customer Engagement Round-up: September 2025

By Liam Behn | October 8, 2025 | Comments Off on Customer Engagement Round-up: September 2025
Button containing the link for the You Said We Did pages

Every month, we pull together a round-up of customer engagement information, including:  Opportunities to get…