Welcome to the Customer hubb Resource Centre.
Here you will find all the latest information we have that can help support you whilst dealing with the Coronavirus.
All resources offered have been submitted by the community and Stonewater are not responsible for any services that may have stopped or that may be postponed.
Featured News
Customer Engagement Round-up: November/December 2025
Every month, we pull together a round-up of customer engagement information, including: Latest updates, news,…
Learning from complaints – The Customer Complaints Learning Panel (CCLP)
We believe that every piece of feedback, whether it’s a compliment or a concern, is…
Customer Commitments: July to September 2025
We know how important it is for you to be able to reach us easily…
Improvements to our grounds maintenance service
We know how important clean, tidy and well maintained neighbourhoods and shared spaces are to…
Working together with customers at Waterside Court
Estate walkabouts are a fantastic way for us to meet with customers where they live…
Customer Engagement Round-up: October 2025
Every month, we pull together a round-up of customer engagement information, including: Opportunities to get…
Putting customers at the heart of everything we do | Tpas Involvement Week
As we mark Tpas Involvement Week, I want to thank every customer who has given…
Tpas Involvement Week 2025
Tpas Involvement Week is a national event held from 10th to 14th November 2025, celebrating…
Meet Trevor: Our Scrutiny Chair!
Hi, my name is Trevor Kerby, and I’m the newly elected Chair of Stonewater’s Scrutiny…
Supporting you with Anti-Social Behaviour (ASB)
We want to make sure your communities are welcoming and safe places to live, and…