Welcome to the Customer hubb Resource Centre.
Here you will find all the latest information we have that can help support you whilst dealing with the Coronavirus.
All resources offered have been submitted by the community and Stonewater are not responsible for any services that may have stopped or that may be postponed.
Featured News
Shared Ownership: what you’ve been telling us
Thank you to our customers who took the time to share your experiences through our…
Changes to RTS meters
Radio Teleswitching System (RTS) meters will switch off on Monday 30th June, so we’re spreading…
Stay safe from scams on Facebook
We have been informed that individuals impersonating Stonewater colleagues are targeting customers through social media.…
Your feedback matters: what you told us in the financial support survey
Thank you to the 849 customers who took the time to fill out our financial…
Customer Engagement Round-up: April
Welcome to our latest Customer Engagement Round-up! Each month, we’ll gather a variety of opportunities…
Government benefit changes – what you need to know
You may have seen on the news that the government has proposed some changes to…
Customer Engagement Round-up: March
Welcome to our latest Customer Engagement Round-up! Each month, we’ll gather a variety of opportunities…
What does social value really mean?
Photo shows colleagues, contracting partners and engaged customers making a difference at a community day.…
Switch to Email Notifications for Direct Debit Amendments
Are you paying by Direct Debt? If the answer is yes, we want to let…
Complete the Stonewater Customer Census
The census is a simple and effective way for us to ensure we have the…