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Welcome to the Customer hubb Resource Centre.

Here you will find all the latest information we have that can help support you whilst dealing with the Coronavirus.

All resources offered have been submitted by the community and Stonewater are not responsible for any services that may have stopped or that may be postponed.

Featured News

How we collect your feedback

By Erin Hodgkinson | April 1, 2026

We wanted to let you know about a small behind-the-scenes change to how we collect…

Dealing with anti-social behaviour (ASB) 

By Erin Hodgkinson | March 30, 2026

We know how important it is that your neighbourhood feels safe and welcoming. We’re here to…

How TechSee helps us to help you

By Erin Hodgkinson | March 19, 2026

When you contact us about a problem, we want to solve it as quickly and…

Customer Engagement Round-up: February 2026

By Liam Behn | March 13, 2026

Every month, we pull together a round-up of customer engagement information, including:  Training, employment, and…

Applications are open for Sustainable Futures 2026!

By Jade Schumann | March 9, 2026

We’re really excited to welcome back our customer training programme, Sustainable Futures, for 2026 which focuses on sustainability…

Customer Engagement Round-up: January 2026

By Liam Behn | February 13, 2026

Welcome to the Scrutiny Panel special edition Our Scrutiny Panel have had some fantastic achievements…

Customer Engagement Round-up: November/December 2025

By Liam Behn | January 12, 2026

Every month, we pull together a round-up of customer engagement information, including:  Latest updates, news,…

Learning from complaints – The Customer Complaints Learning Panel (CCLP)

By Erin Hodgkinson | December 23, 2025

We believe that every piece of feedback, whether it’s a compliment or a concern, is…

Customer Commitments: July to September 2025

By Erin Hodgkinson | December 22, 2025

We know how important it is for you to be able to reach us easily…

Improvements to our grounds maintenance service

By Erin Hodgkinson | December 19, 2025

We know how important clean, tidy and well maintained neighbourhoods and shared spaces are to…