Changes to RTS meters
If your home is run on electric only, there’s a chance you might have an old Radio Teleswitching System (RTS) meter. These meters will switch off on Monday 30th June, so we're spreading the word to help those impacted prepare for the change.
Energy companies are working hard to replace meters before this date, but it’s really important that you check if this could impact you. We don’t expect many of our customers to be affected by this change, but we wanted to share with you what to do if you have an RTS meter.
According to Ofgem, you may have an RTS meter if
- Your home has a separate switch box near your meter with a Radio Teleswitch label on it
- Your home is heated using electricity or storage heaters
- There is no gas supply to your area
- You get cheaper energy at different times of day, for example, on an Economy 7 tariff
If you haven't been contacted, Ofgem recommends getting in touch with your supplier to arrange the replacement. This shouldn’t cost you anything, so please beware of anyone contacting you claiming you need to pay, as this could be a scam.
To find out more, take a look here: www.ofgem.gov.uk/information-consumers/energy-advice-households/replacing-your-radio-teleswitch-electricity-meter