Featured News
Our new Customer Strategy
Hello, I’m David, Stonewater’s Chief Operating Officer, which means I’m responsible for making sure your services meet the standards you’d expect…
Read MoreCustomer Commitments: October to December 2025
Between October and December, 84% of customers told us they felt satisfied with our Customer…
Read MoreLearning from complaints – September to December 2025
We regularly review complaints to understand what’s working well and where we need to improve.…
Read MoreHow we collect your feedback
We wanted to let you know about a small behind-the-scenes change to how we collect…
Read MoreDealing with anti-social behaviour (ASB)
We know how important it is that your neighbourhood feels safe and welcoming. We’re here to…
Read MoreHow TechSee helps us to help you
When you contact us about a problem, we want to solve it as quickly and…
Read MoreCustomer Engagement Round-up: February 2026
Every month, we pull together a round-up of customer engagement information, including: Training, employment, and…
Read MoreApplications are open for Sustainable Futures 2026!
We’re really excited to welcome back our customer training programme, Sustainable Futures, for 2026 which focuses on sustainability…
Read MoreCustomer Engagement Round-up: January 2026
Welcome to the Scrutiny Panel special edition Our Scrutiny Panel have had some fantastic achievements…
Read MoreCustomer Engagement Round-up: November/December 2025
Every month, we pull together a round-up of customer engagement information, including: Latest updates, news,…
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