Featured News
From waterlogged plot to competition winning garden
We caught up with Daf, who won the Individual Garden category in the 2025 Stonewater…
Read MoreBell Group out and about in your communities
Bell Group, one of the contractors we work with to deliver services in certain areas, has…
Read MoreStaying safe from disrepair scams
We know that some customers have been contacted by companies offering to help them make a ‘disrepair…
Read MoreOur new Customer Strategy
Hello, I’m David, Stonewater’s Chief Operating Officer, which means I’m responsible for making sure your services meet the standards you’d expect…
Read MoreCustomer Commitments: October to December 2025
Between October and December, 84% of customers told us they felt satisfied with our Customer…
Read MoreLearning from complaints – September to December 2025
We regularly review complaints to understand what’s working well and where we need to improve.…
Read MoreHow we collect your feedback
We wanted to let you know about a small behind-the-scenes change to how we collect…
Read MoreDealing with anti-social behaviour (ASB)
We know how important it is that your neighbourhood feels safe and welcoming. We’re here to…
Read MoreHow TechSee helps us to help you
When you contact us about a problem, we want to solve it as quickly and…
Read MoreCustomer Engagement Round-up: February 2026
Every month, we pull together a round-up of customer engagement information, including: Training, employment, and…
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