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Housing association scams

We've been made aware of scam calls targeting housing association customers. The scammers claim to be from a housing association following up on repairs that have been reported, damp and mould and other issues within the home.

There are a few different numbers linked to the scam, so please be vigilant if you receive a call from one of the following:

01218 055 390, 01218 055 391, 01218 055 392, 01218 055 393, 01218 055 394, 01218 055 395, 01218 055 396, 01218 055 397, 01218 055 398, 01218 055 399.

It can be really difficult to know what is a scam and what isn't, so we've put together a dedicated page on our website to help you spot the signs.

Services we offer, like damp and mould intervention and ours repairs service, are included in your rent and service charges so we'd never call you asking for payments for these services.

Please be careful who you share any of your personal information with. If you're ever in doubt, we'd always recommend hanging up and calling us on 01202 319 119 so that we can let you know if it's us that called or someone else.

If you feel you might have been scammed, or you've received a call claiming to be us, please take a look at our website to find out the next steps.