In case you missed it: Anti-social behaviour (ASB) Live and Direct

Last week, our ASB team joined us for a Facebook live to share more about what ASB is, how we can support you if you’re experiencing problems with your neighbours, and other tools and services that can help.

Thank you to everyone who tuned in and sent through questions for the team!

As well as providing homes, we want to help build communities where people feel safe, can be themselves, and feel connected to where they live. We’ve taken big steps to improve our ASB service over the past year. This journey is ongoing, and we know there’s more that we need to do.

You can watch the full Live here.

 

To find out more about ASB and how we deal with it, check out our handy ASB guide!

You can also visit ASB Help, a great resource with lots of information and support.

 

If you're worried about your safety or the safety of someone else, please call 101 or 999. If you need to speak to someone in confidence, please call us 01202 319 119.

You can report ASB to us by:

• Emailing customers@stonewater.org
  Please include in the subject line your address and the nature of the complaint, for example: 'house number and street name, town, postcode - noise nuisance'. In the email, please attach any evidence (pictures, videos, or recordings) you have.
• Contacting us on social media
  Send us a private message on Facebook, along with any evidence you have recorded and the details of your complaint.