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Putting customers at the heart of everything we do | Tpas Involvement Week
As we mark Tpas Involvement Week, I want to thank every customer who has given…
Read MoreTpas Involvement Week 2025
Tpas Involvement Week is a national event held from 10th to 14th November 2025, celebrating…
Read MoreMeet Trevor: Our Scrutiny Chair!
Hi, my name is Trevor Kerby, and I’m the newly elected Chair of Stonewater’s Scrutiny…
Read MoreSupporting you with Anti-Social Behaviour (ASB)
We want to make sure your communities are welcoming and safe places to live, and…
Read MoreCustomer Commitments: April to June 2025
Updating our customer commitments Earlier this year, we invited customers to a workshop to help…
Read MoreLearning from complaints
We take every complaint seriously and use them as a chance to learn and do…
Read MoreCould you, or someone you know, use a little help getting online?
We offer free digital support, perfect for anyone who wants to learn how to use…
Read MoreListening, learning, and looking ahead: highlights from our latest Facebook Live
On 7 October 2025, we hosted our latest Facebook Live event, bringing together members of…
Read MoreCustomer Engagement Round-up: September 2025
Every month, we pull together a round-up of customer engagement information, including: Opportunities to get…
Read MoreHousing association scams
We’ve been made aware of scam calls targeting housing association customers. The scammers claim to…
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