Posts Tagged ‘how we’re doing’
In case you missed it: our Customer Annual Review
Our Customer Annual Review looks back at the past year, what we’ve achieved together and…
Read MoreLearning from Complaints – January to June 2026
Listening to complaints is one of the most important ways we learn and improve our…
Read MoreSTAIRs: making it easier to find the information you need
Ever wondered how we’re doing, what we’re working on or where to find more information…
Read MoreCustomer Commitments: January to March 2026
Between January and March, 83.3% of customers told us they felt happy with our Customer…
Read MoreCustomer Commitments: October to December 2025
Between October and December, 84% of customers told us they felt satisfied with our Customer…
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