Together with Tenants – West Midlands Tenant Summit
Make sure you are part of the West Midlands Tenant Summit
10am – 3pm Wednesday 1st May 2019 Millennium Point, Birmingham
Stonewater is an early adopter of the National Housing Federations Together with Tenants Campaign. As part of this campaign Housing Association tenants from across the West Midlands will gather at Millennium Point on Wednesday 1st May to feed their views into the national Together with Tenants consultation, through a dynamic World Café discussion session.
Tenants will get the chance to discuss what matters to them in terms of services and their relationship with landlords and hear from speakers, including Kate Henderson, Chief Executive of the National Housing Federation and Birmingham City Councillor Sharon Thompson.
We have 3 places that are available to us. The event will run from 10.00am to 3.00pm, with lunch and refreshments provided.
Please email customer.engagement@stonewater.org, giving your name and contact and details.
This is a first come, first serve opportunity - please advise us by Friday 12 April 2019 if you would like to attend, giving your contact details and a brief statement saying why you would like to attend.
Event overview
From 9.15: Arrivals and registration with refreshments
All guests are requested to be seated in the auditorium by 10.00am
10.15- 10.30 Welcome from Dr Chris Handy (Matrix) and introduction from Kate Henderson, Chief Executive of the National Housing Federation
10.30-11.30 Panel discussion: Housing association tenants Daisy Halford (Rooftop), Wendy Walsh and Sue Spicer (Pioneer), Cllr Sharon Thompson (Birmingham City Council) and Kate Henderson (NHF)
11.30 – 1.00 ‘World Café’ discussions facilitated by Jacqui McKinlay, Chief Executive of Centre for Public Scrutiny:
- ‘Customers at the heart’ – new governance code
- ‘Working together’ – the draft Charter
- ‘Ensuring good services’ – scrutiny and reporting
- ‘Holding to account’ – consumer regulation
(This session includes refreshments)
1.00 – 2.00 Lunch 2.00-2.30 Feedback session chaired by Jacqui McKinlay
2.30-3.00 Response and Making it Happen – Boris Worrall (NHF WM) and HA Board Members (TBC)
It is hoped that this event will be of interest to all tenants. We will be using interactive apps and technology during discussions to ensure that attendees have the chance to be fully included and can give their input in a range of ways.