Posts Tagged ‘learning’
Learning from complaints – The Customer Complaints Learning Panel (CCLP)
We believe that every piece of feedback, whether it’s a compliment or a concern, is…
Read MoreLearning from complaints – July to September 2025
We take every complaint seriously and use them as a chance to learn and do…
Read MoreLearning from complaints – 2024-25
We take every complaint seriously and use them as a chance to learn and do…
Read MoreLearning from complaints – March 2024
As you may know from previous learning from complaints blogs, we’re at a critical point…
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