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Welcome to the Customer hubb Resource Centre.

Here you will find all the latest information we have that can help support you whilst dealing with the Coronavirus.

All resources offered have been submitted by the community and Stonewater are not responsible for any services that may have stopped or that may be postponed.

Featured News

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Customer Engagement Round-up: September 2025

By Liam Behn | October 8, 2025

Every month, we pull together a round-up of customer engagement information, including:  Opportunities to get…

Housing association scams

By Jade Schumann | September 30, 2025

We’ve been made aware of scam calls targeting housing association customers. The scammers claim to…

A graphic banner promoting the new customer annual review! A row of cartoon houses along the bottom, with a blue sky background and text reading, 'Customer Annual Review - out now!'

Welcome to our Customer Annual Review for 2024-25!

By Erin Hodgkinson | September 29, 2025

Our Customer Annual Review shares how we’ve supported our customers and communities over the past…

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Our Customer Building Safety Strategy

By Erin Hodgkinson | September 16, 2025

We’re committed to making sure that you feel safe in your home.  Our Customer Building…

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Customer Engagement Round-up: August 2025

By Liam Behn | September 8, 2025

Every month, we pull together a round-up of customer engagement information, including:  Training, employment, and…

A police community support officer talks to a colleague on a stonewater scheme.

Staying safe in your communities

By Jade Bradford | September 8, 2025

We know that from time to time people may feel anxious or have concerns about…

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Customer Engagement Round-up: July 2025

By Liam Behn | August 14, 2025

Every month we pull together a round-up of information including:  Opportunities to get involved Latest…

Stonewater homes on a sunny day.

Clear Safety: Our safety partner in your communities

By Jade Bradford | July 24, 2025

Some of our customers have recently been contacted by a company called Clear Safety to…

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Customer Survey: Stop Social Housing Stigma

By Jade Bradford | July 24, 2025

At Stonewater we’re proud of our homes, communities and the people who live in them.…

A family walking down a path.

In case you missed it: Anti-social behaviour (ASB) Live and Direct

By Erin Hodgkinson | July 22, 2025

Last week, our ASB team joined us for a Facebook live to share more about…