Weekly Customer Engagement Round-up: Seventeenth Edition

Welcome to our latest Customer Engagement Round-up!  

Each week, we'll gather a variety of opportunities for you to explore, ranging from training and customer surveys to joining our customer panels 

Platform Property Care are recruiting in the Gloucestershire area 

If you, or someone you know, are a skilled operative and looking for a fresh start, this could be the perfect opportunity for you with our contractors, Platform. 

Part of Platform Housing Group, Platform Property Care offer lots of opportunities for you to get involved, share ideas and shape what they do - from networking groups through to fun community and social events. 

There are a few different opportunities available, so head over to Platforms Website to find the perfect job for you! 

If this isn’t the job for you but you’re interested in exploring a different career, or want some support getting into work, you can contact our Employability team at any time by emailing employability@stonewater.org.

Our team can help you to write a CV, search for jobs, look at your skills and strengths, help build your confidence and so much more. 

It’s approaching Flu season – Get your booster or free NHS flu jab if eligible. 

If you are eligible for a free NHS flu jab and COVID-19 booster, don’t forget to book an appointment with your nearest GP or pharmacy. 

Check your eligibility directly on the NHS website

Protect yourself and your loved ones this autumn and winter. 

Planned Maintenance 

Curious about how we plan and carry out big improvements to our customers’ homes like kitchen upgrades, bathroom replacements, and installing energy efficient heating systems?

Join us for our Facebook Live event on our Facebook page, Thursday 3rd October, from 6-7 PM, to hear from our in-house experts, on the ways we work to make sure your home is well-maintained and sustainable.

Any questions for the panel? Drop your questions in this Hubb thread and our panel will answer this on the evening!

Ian Williams Trainee Surveyor Programme 

Do you have a passion for numbers and a curiosity about career opportunities in surveying?  

Our contractors, Ian Williams is offering a Trainee Surveyor programme in Nottingham and Bolton designed to turn your passion into skilled pricing and negotiating, reducing costs, and making a profit.  

The programme has produced successful quantity/managing surveyors, managers, and senior leaders. With expert training, support, and mentoring, you will develop the skills needed to impact profitability and commercial achievement. You'll also have the chance to gain a Level 4 Quantity Surveying Qualification with the support of the Ian Williams Academy. 

Additional benefits include a car allowance after 12 months and discounts with various retailers and merchants. For more information and how to apply, visit: Ian Williams Academy. 

Join our Community Champions Opportunity 

Do you want to make a difference to your community? 

Become a Community Champion with Stonewater. This is a volunteer role, where you’ll conduct area walkabouts, and actively contribute to solutions for local issues like fly-tipping and parking.  

This is a fantastic opportunity for those eager to develop new skills while working closely with your neighbours. 

As a Community Champion, you’ll engage more deeply with your community, help us do better for you and your home with our services. 

 You’ll also join an online forum to connect with fellow volunteers, share ideas, and create impactful solutions together. 

Our dedicated Stonewater staff will support you in addressing estate service concerns, developing solutions to neighbourhood issues, and hosting events. 

Interested in getting involved? 

 Email customer.engagement@stonewater.org to learn more or to register your interest. 

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Stay tuned for our next round-up, where we'll bring you more in-house and national engagement opportunities. In the meantime, take a look at our customer engagement guide. Created based on your feedback, it's packed with ways for you to shape Stonewater's services. If any of the opportunities grab your attention – get in touch on the form at the bottom of the page.  

If someone in your home or neighbourhood needs help getting online or wants to brush up on their IT skills, we partner with We Are Group to offer remote sessions tailored to your online needs, completely free of charge. Find out how to get started here: https://www.stonewater.org/customers/get-support/employment-skills-and-training/ .