Posts Tagged ‘complaints’
Learning from complaints – The Customer Complaints Learning Panel (CCLP)
We believe that every piece of feedback, whether it’s a compliment or a concern, is…
Read MoreLearning from complaints – July to September 2025
We take every complaint seriously and use them as a chance to learn and do…
Read MoreLearning from complaints – 2024-25
We take every complaint seriously and use them as a chance to learn and do…
Read MoreLearning from complaints – December 2024
We know we don’t always get it right, but we’re committed to learning something from…
Read MoreThe Customer Complaints Learning Panel help us to improve our communication
Our Customer Complaints Learning Panel (CCLP) was set up this year to look at our…
Read MoreLearning from Complaints September 2024
We’ve made some good progress on how we deal with your complaints in the last…
Read MoreLearning from complaints – what you’ve told us and what we’ve done in 2023-24
At Stonewater, we’re proud to make things personal. If it matters to you then it…
Read MoreLearning from complaints – what you told us during winter and early spring
Handling your complaints can be a tricky but we understand that when something goes wrong,…
Read MoreLearning from complaints – March 2024
As you may know from previous learning from complaints blogs, we’re at a critical point…
Read MoreJoin our new Customer Complaints Learning Panel!
Do you have a critical eye for detail, want to learn more about the world…
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