Posts Tagged ‘customer commitments’
Customer Commitments: July to September 2025
We know how important it is for you to be able to reach us easily…
Read MoreCustomer Commitments: April to June 2025
Updating our customer commitments Earlier this year, we invited customers to a workshop to help…
Read MoreCustomer Commitments: January to March 2025
Welcome to our Customer Commitments blog, where we give you a quick look into how…
Read MoreCustomer Commitments: December 2024
Welcome to our Customer Commitments blog, where we give you a snapshot of how we’ve…
Read MoreThe Customer Complaints Learning Panel help us to improve our communication
Our Customer Complaints Learning Panel (CCLP) was set up this year to look at our…
Read MoreCustomer Commitments July 2024
2023-24 has been a challenging year for the housing sector as we, like other housing…
Read MoreCustomer Commitments March 2024
Welcome to our latest Customer Commitments blog, where we give you a snapshot of how…
Read MoreCustomer Voice policy consultation sessions
We’re excited to invite you to our Customer Voice policy consultation sessions. In these sessions,…
Read MoreCustomer Commitments November 2023
In our last Customer Commitments blog we told you that, like many other housing associations…
Read MoreLearning from complaints – September 2023
It’s been another busy period for us when it comes to dealing with complaints, and…
Read More