Weekly Customer Engagement Round-up: Twentieth Edition

Welcome to our latest Customer Engagement Round-up!  

Each week, we gather a variety of opportunities for you to explore, ranging from training and customer surveys to joining our customer panels. 

Become a Community Champion and make a difference! 

Do you want to make a difference to your community? 

Become a Community Champion with Stonewater. This is a volunteer role, where you’ll conduct area walkabouts, and actively contribute to solutions for local issues like fly-tipping and parking.  

This is a fantastic opportunity for those eager to develop new skills while working closely with your neighbours. 

As a Community Champion, you’ll engage more deeply with your community, help us do better for you and your home with our services. 

 You’ll also join an online forum to connect with fellow volunteers, share ideas, and create impactful solutions together. 

Our dedicated Stonewater colleagues will support you in addressing estate service concerns, developing solutions to neighbourhood issues, and hosting events. 

Interested in getting involved? Head to this page and register your interest. 

We have an amazing opportunity to join our inclusion group!   

Do you have a passion for inclusion, want to learn more about the world of housing, and improve services for customers? Then we have the perfect opportunity for you!   

As a member of our Inclusion group, you’ll be a key part of shaping our services, making them more inclusive and accessible.  

In return, you’ll get training opportunities, the opportunity to learn more about inclusion and housing, and your feedback will help make real improve services for customers.   

Find out more on how you can join our inclusion group  here. 

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Stay tuned for our next round-up, where we'll bring you more in-house and national engagement opportunities. In the meantime, take a look at our customer engagement guide. Created based on your feedback, it's packed with ways for you to shape Stonewater's services. If any of the opportunities grab your attention – get in touch on the form at the bottom of the page.  

If someone in your home or neighbourhood needs help getting online or wants to brush up on their IT skills, we partner with We Are Group to offer remote sessions tailored to your online needs, completely free of charge. Find out how to get started here: https://www.stonewater.org/customers/get-support/employment-skills-and-training/ .