You Said, We Did
Learning from complaints – January-March 2023
The cost-of-living crisis and economic uncertainties is putting a huge strain on all of us…
Read MoreCustomer Commitments Q3 2022/23
We want to make sure our services meet your expectations. We share our customer commitments…
Read MoreScrutiny Panel 2022 Look Ahead
Looking forward to an active year Welcome to 2022 from your volunteer Scrutiny Panel members…
Read MoreOur Customer Commitments
As a responsible social landlord that believes what matters to our customers, matters to us,…
Read MoreScrutiny Panel 2021 Round Up
Click here to read our ASB Noise Nuisance Review and the recently finalised Responsive Repair…
Read MoreFAQs for shared owners and leaseholders
To help us improve our services, we recently asked our shared ownership and leasehold customers…
Read MorePet policy update
Pet policy update Today we are excited to announce the launch of our brand-new pet…
Read MorePet Policy Survey Update
Whether it’s for company, support or health, there are many reasons why we might want…
Read MoreMeet the team – Involvement and complaints
We’d like to invite each of you along to meet the Customer Experience Director who…
Read MoreCoffee Cup Sessions – Engaging with organisations
We know there’s a lot going on at the moment with the Covid-19 situation so…
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