Welcome to the Customer hubb Resource Centre.
Here you will find all the latest information we have that can help support you whilst dealing with the Coronavirus.
All resources offered have been submitted by the community and Stonewater are not responsible for any services that may have stopped or that may be postponed.
Featured News
Our Customer Building Safety Strategy
We’re committed to making sure that you feel safe in your home. Our Customer Building…
Customer Engagement Round-up: August 2025
Every month, we pull together a round-up of customer engagement information, including: Training, employment, and…
Staying safe in your communities
We know that from time to time people may feel anxious or have concerns about…
Customer Engagement Round-up: July 2025
Every month we pull together a round-up of information including: Opportunities to get involved Latest…
Clear Safety: Our safety partner in your communities
Some of our customers have recently been contacted by a company called Clear Safety to…
Customer Survey: Stop Social Housing Stigma
At Stonewater we’re proud of our homes, communities and the people who live in them.…
In case you missed it: Anti-social behaviour (ASB) Live and Direct
Last week, our ASB team joined us for a Facebook live to share more about…
Better heating, bigger savings
Warmer homes An Energy Performance Certificate (EPC) tells you how energy efficient your home is…
Learning from complaints – 2024-25
We take every complaint seriously and use them as a chance to learn and do…
Customer Commitments: January to March 2025
Welcome to our Customer Commitments blog, where we give you a quick look into how…