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Welcome to the Customer hubb Resource Centre.

Here you will find all the latest information we have that can help support you whilst dealing with the Coronavirus.

All resources offered have been submitted by the community and Stonewater are not responsible for any services that may have stopped or that may be postponed.

Featured News

Stonewater appoints Jonathan Layzell as new CEO

By Jade Schumann | June 23, 2025

The highly respected figure within the housing sector takes on the role after Nicholas Harris…

This week we’re celebrating Volunteers’ Week

By Liam Behn | June 3, 2025

At Stonewater, we couldn’t do what we do without our engaged customers who selflessly volunteer…

New team launched to help keep your home in good condition

By Erin Hodgkinson | May 23, 2025

We want to make sure your home is well-maintained and in good condition. To help us…

Shared Ownership: what you’ve been telling us

By Erin Hodgkinson | May 16, 2025

Thank you to our customers who took the time to share your experiences through our…

Changes to RTS meters

By Jade Schumann | May 14, 2025

If your home is run on electric only, there’s a chance you might have an…

Stay safe from scams on Facebook

By Customer Communications | April 15, 2025

We have been informed that individuals impersonating Stonewater colleagues are targeting customers through social media.…

Your feedback matters: what you told us in the financial support survey

By Erin Hodgkinson | April 9, 2025

Thank you to the 849 customers who took the time to fill out our financial…

Customer Engagement Round-up: April

By Customer Communications | April 3, 2025

Welcome to our latest Customer Engagement Round-up!    Each month, we’ll gather a variety of opportunities…

Government benefit changes – what you need to know

By Jade Bradford | March 19, 2025

You may have seen on the news that the government has proposed some changes to…

Customer Engagement Round-up: March

By Customer Communications | February 28, 2025

Welcome to our latest Customer Engagement Round-up!   Each month, we’ll gather a variety of opportunities…