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Welcome to the Customer hubb Resource Centre.

Here you will find all the latest information we have that can help support you whilst dealing with the Coronavirus.

All resources offered have been submitted by the community and Stonewater are not responsible for any services that may have stopped or that may be postponed.

Featured News

Weekly Customer Engagement Round-up: Seventeenth Edition

By Customer Communications | September 27, 2024

Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

Planned maintenance – our plan for your home

By Customer Communications | September 24, 2024

Robert Panou, Director of Asset Strategy I’m often asked, “what keeps you awake at night?”…

Energy price cap update – October 2024

By Jade Schumann | September 13, 2024

On Tuesday 1 October 2024, annual energy bills will rise by 10% which will mean…

Weekly Customer Engagement Round-up: Sixteenth Edition

By Customer Communications | September 12, 2024

Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

Changes to Winter Fuel Payments and support available

By Jade Schumann | September 11, 2024

Following recent Government changes to Winter Fuel Payments, it’s been reported that around 850,000 eligible…

Weekly Customer Engagement Round-up: Fifteenth Edition

By Customer Communications | August 29, 2024

Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

Weekly Customer Engagement Round-up: Fourteenth Edition

By Customer Communications | August 22, 2024

Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

Damp and mould Live & Direct: Key points and takeaways

By Customer Communications | August 16, 2024

In our recent Facebook live event, we met with our Damp, Mould and Disrepair team…

Weekly Customer Engagement Round-up: Thirteenth Edition

By Customer Communications | August 15, 2024

Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

MyHome Service Update

By Customer Communications | August 8, 2024

What’s happening with MyHome?  Over the weekend, we transferred MyHome to a new platform. It…