Archive
**Memory Walk in Leominster – suitable for all abilities and ages**
It’s #StartsAtHome Day on Friday 30 August
As it’s #startsathome day we’ve posted lots of uplifting quotes from colleagues who help residents…
Read MoreOur Customer Commitments – Our service level agreement
We want to make sure that customers and visitors to our properties are safe both…
Read MoreOur Customer Commitments – Formal complaints
When something has gone wrong and we haven’t been able to put it right, you…
Read MoreMy blog: Volunteering at Chaddesley Court retirement living scheme
This is a blog from our second group of volunteers; Lauren, Pak-Yin and Daisy who…
Read MoreOur Customer Commitments – Social Media
We will acknowledge all Facebook and Twitter direct messages within two hours during our normal…
Read MoreOur Customer Commitments – Always available
Our new resident account portal ‘MyHome’ is available 24/7 where you can: manage your rent…
Read MoreMy blog: Volunteering at St David’s Court retirement living scheme
Hi everyone,This our blog about our volunteering placement with Stonewater which we will be updating…
Read MoreOur Customer commitments
We’ve worked with customers to set our customer commitments to ensure that we maintain clear…
Read MoreRedecorating? Hints & tips week 3
Here, in my final redecorating post, I’ve listed the five steps to achieving great looking…
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