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Spotlight - Social Media

Switch to Email Notifications for Direct Debit Amendments

By Customer Communications | January 31, 2025 | Comments Off on Switch to Email Notifications for Direct Debit Amendments

Are you paying by Direct Debt? If the answer is yes, we want to let…

Complete the Stonewater Customer Census

By Jade Bradford | January 28, 2025 | Comments Off on Complete the Stonewater Customer Census

The census is a simple and effective way for us to ensure we have the…

Preparing for bad weather

By Jade Bradford | December 9, 2024 | Comments Off on Preparing for bad weather

Sometimes bad weather can be nothing more than a nuisance, but sometimes, like the recent…

Work experience opportunities with Fortem

By Customer Communications | December 5, 2024 | Comments Off on Work experience opportunities with Fortem

Looking to start your career or explore a new path? Gaining experience can feel like…

Learning from complaints – December 2024

By Customer Communications | November 29, 2024 | Comments Off on Learning from complaints – December 2024

We know we don’t always get it right, but we’re committed to learning something from…

Property Krowd – letter to Stonewater customers

By Jade Bradford | November 28, 2024 | Comments Off on Property Krowd – letter to Stonewater customers

We’ve been informed that a company called Property Krowd has sent letters to some of…

Free tree pruning training in Swindon

By Jade Schumann | November 22, 2024 | Comments Off on Free tree pruning training in Swindon

Wiltshire Wildlife Trust are hosting a fantastic event in Swindon, giving you the opportunity to…

The Customer Complaints Learning Panel help us to improve our communication

By Customer Communications | November 22, 2024 | Comments Off on The Customer Complaints Learning Panel help us to improve our communication

Our Customer Complaints Learning Panel (CCLP) was set up this year to look at our…

Customer Engagement Round-up: 24th Edition

By Customer Communications | November 14, 2024 | Comments Off on Customer Engagement Round-up: 24th Edition

Welcome to our latest Customer Engagement Round-up!   Each week, we gather a variety of opportunities…

Customer Engagement Round-up: 23rd Edition

By Customer Communications | November 7, 2024 | Comments Off on Customer Engagement Round-up: 23rd Edition

Welcome to our latest Customer Engagement Round-up!   Each week, we gather a variety of opportunities…