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Spotlight - Social Media

Beware of Fake DVSA Parking Fine Texts

By Customer Communications | October 23, 2024 | Comments Off on Beware of Fake DVSA Parking Fine Texts

The Driver and Vehicle Standards Agency (DVSA) has issued a warning about scam text messages…

Weekly Customer Engagement Round-up: Twentieth Edition

By Customer Communications | October 17, 2024 | Comments Off on Weekly Customer Engagement Round-up: Twentieth Edition

Welcome to our latest Customer Engagement Round-up!   Each week, we gather a variety of opportunities…

Weekly Customer Engagement Round-up: Nineteenth Edition

By Customer Communications | October 10, 2024 | Comments Off on Weekly Customer Engagement Round-up: Nineteenth Edition

Welcome to our latest Customer Engagement Round-up!   Each week, we gather a variety of opportunities…

Advocacy support for customers

By Jade Schumann | October 9, 2024 | Comments Off on Advocacy support for customers

As a landlord, it’s really important to us that our customers voices are heard and…

Customer commitments – September 2024

By Customer Communications | October 7, 2024 | Comments Off on Customer commitments – September 2024

Every few months, we like to check in with you to tell you how we’re…

Exeter Foyer customers get special animal therapy visit

By Customer Communications | October 3, 2024 | Comments Off on Exeter Foyer customers get special animal therapy visit

Customers at the Exeter Foyer were paid a visit by two very special guests in…

Weekly Customer Engagement Round-up: Eighteenth Edition

By Customer Communications | October 3, 2024 | Comments Off on Weekly Customer Engagement Round-up: Eighteenth Edition

Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

Weekly Customer Engagement Round-up: Seventeenth Edition

By Customer Communications | September 27, 2024 | Comments Off on Weekly Customer Engagement Round-up: Seventeenth Edition

Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

Planned maintenance – our plan for your home

By Customer Communications | September 24, 2024 | Comments Off on Planned maintenance – our plan for your home

Robert Panou, Director of Asset Strategy I’m often asked, “what keeps you awake at night?”…

Learning from Complaints September 2024

By Customer Communications | September 18, 2024 | Comments Off on Learning from Complaints September 2024

We’ve made some good progress on how we deal with your complaints in the last…