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Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Salisbury Retirement Living residents have come together to refresh their own communal lounge
Our residents in our Retirement Living scheme in Salisbury have been busy redecorating their own…
#RealPeople #RealLives – Retirement Living resident life stories from around the UK
We asked the residents in our Retirement Living properties up and down the country, if…
#RealPeople #RealLives – Francis
This life story has been sent into us by Francis (80), an accomplished author who…
How to maintain a positive wellbeing when you’re self-isolating at home
As we look to stay indoors to reduce the spread of the Coronavirus outbreak and…
Week Five: Salisbury Retirement Living scheme refresh: Emma
The residents in our retirement living scheme in Salisbury have made steady progress on the…
Week Four: Salisbury Retirement Living scheme refresh: Rachel
Our ‘Reporter of the Week’ Rachel, visited our residents in Salisbury to see how their…
#RealPeople #RealLives – Muriel
When our Delivery Services Officer, Mariana was called to obtain a spare key for Muriel,…
#RealPeople #RealLives – Stanley
Meet Stanley from one of our retirement schemes in The Midlands who has the most…
Salisbury Retirement Living scheme refresh Week 3: Vicky
This week, our ‘Reporter of the Week’ Rachel, asked Vicky, one of our retirement living…