You Said, We Did
Ian Williams Customer Events – Top Five Customer Priorities
By Kim Avantaggiato, Customer engagement coordinator. At Stonewater, we’re committed to making sure our homes…
Read MoreCustomer Commitments March 2024
Welcome to our latest Customer Commitments blog, where we give you a snapshot of how…
Read MoreLearning from complaints – March 2024
As you may know from previous learning from complaints blogs, we’re at a critical point…
Read MoreCustomer Commitments November 2023
In our last Customer Commitments blog we told you that, like many other housing associations…
Read MoreLearning from complaints – November 2023
As you’ll know from some of our previous Learning from Complaints blogs, we, much like…
Read MoreScrutiny Report Launch 2023
Our Scrutiny Panel has had another busy year, helping us to review and shape our…
Read MoreLearning from complaints – September 2023
It’s been another busy period for us when it comes to dealing with complaints, and…
Read MoreCustomer Commitments Q1 2023-24
As you’ll see from the infographic below, we’ve had a challenging few months when it…
Read MoreLearning from complaints – Q1 2023-24
When you make a complaint, it’s really important that as well as doing what we…
Read MoreWe Need Your Help – Good Neighbourhood Management Policy
We’ve recently worked with engaged customers along with the Scrutiny Panel on a new Neighbourhood…
Read More