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Spotlight - Social Media

Your new and improved MyRewards!

By Jade Schumann | March 1, 2024 | Comments Off on Your new and improved MyRewards!

Since we launched MyRewards, customers have told us that they’d love to earn points on…

Join our new Customer Complaints Learning Panel!

By Jade Schumann | February 29, 2024 | Comments Off on Join our new Customer Complaints Learning Panel!

Do you have a critical eye for detail, want to learn more about the world…

Cost of living support: All you need to know about the third and final payment

By Customer Communications | February 28, 2024 | Comments Off on Cost of living support: All you need to know about the third and final payment

If you receive benefits such as Universal Credit or tax credits, you might have recently…

Your quick guide to the rent and service charge review

By Jade Bradford | February 20, 2024 | Comments Off on Your quick guide to the rent and service charge review

Over the next couple of weeks, all of our customers will receive their rents and…

Customer Voice policy consultation sessions

By Customer Communications | February 14, 2024 | Comments Off on Customer Voice policy consultation sessions

We’re excited to invite you to our Customer Voice policy consultation sessions. In these sessions,…

Supporting customers through the winter months

By Jade Schumann | December 20, 2023 | Comments Off on Supporting customers through the winter months

We know that this time of year brings worries around rising fuel costs and the…

Changes to MyRewards are coming

By Customer Communications | December 15, 2023 | Comments Off on Changes to MyRewards are coming

Changes to MyRewards are coming soon! We’re really pleased to let you know we have…

Customer Commitments November 2023

By Customer Communications | November 30, 2023 | Comments Off on Customer Commitments November 2023

In our last Customer Commitments blog we told you that, like many other housing associations…

Autumn Statement 2023

By Jade Schumann | November 28, 2023 | Comments Off on Autumn Statement 2023

On Wednesday 22 November, the Government released their Autumn Statement detailing the new measures being…

Financial Support from Stonewater

By Customer Communications | November 27, 2023 | Comments Off on Financial Support from Stonewater

We want to let you know about the support available to Stonewater customers and get…