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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Preparing for bad weather
Sometimes bad weather can be nothing more than a nuisance, but sometimes, like the recent…
Work experience opportunities with Fortem
Looking to start your career or explore a new path? Gaining experience can feel like…
Learning from complaints – December 2024
We know we don’t always get it right, but we’re committed to learning something from…
Property Krowd – letter to Stonewater customers
We’ve been informed that a company called Property Krowd has sent letters to some of…
Free tree pruning training in Swindon
Wiltshire Wildlife Trust are hosting a fantastic event in Swindon, giving you the opportunity to…
The Customer Complaints Learning Panel help us to improve our communication
Our Customer Complaints Learning Panel (CCLP) was set up this year to look at our…
Customer Engagement Round-up: 24th Edition
Welcome to our latest Customer Engagement Round-up! Each week, we gather a variety of opportunities…
Customer Engagement Round-up: 23rd Edition
Welcome to our latest Customer Engagement Round-up! Each week, we gather a variety of opportunities…
Beware of fake DWP texts
There are scam texts going around that target customers who are currently receiving cost-of-living payments…
Customer Engagement Round-up: 22nd Edition
Welcome to our latest Customer Engagement Round-up! Each week, we gather a variety of opportunities…