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Here, you'll find a collection of links to various helpful resources.
Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
Our team regularly updates this page to ensure the information remains current and accurate.
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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Staying safe in your communities
We know that from time to time people may feel anxious or have concerns about…
Customer Engagement Round-up: July 2025
Every month we pull together a round-up of information including: Opportunities to get involved Latest…
Clear Safety: Our safety partner in your communities
Some of our customers have recently been contacted by a company called Clear Safety to…
Customer Survey: Stop Social Housing Stigma
At Stonewater we’re proud of our homes, communities and the people who live in them.…
In case you missed it: Anti-social behaviour (ASB) Live and Direct
Last week, our ASB team joined us for a Facebook live to share more about…
Better heating, bigger savings
Warmer homes An Energy Performance Certificate (EPC) tells you how energy efficient your home is…
Learning from complaints – 2024-25
We take every complaint seriously and use them as a chance to learn and do…
Customer Commitments: January to March 2025
Welcome to our Customer Commitments blog, where we give you a quick look into how…
Keeping your community looking its best: Grounds Maintenance Workshops
We know how important it is to feel proud of where you live, and a…
Supporting you with Anti-Social Behaviour (ASB)
It’s ASB Awareness Week (30th June – 6th July)! We want to make sure your…