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Here, you'll find a collection of links to various helpful resources.
Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
Our team regularly updates this page to ensure the information remains current and accurate.
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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Learning from complaints – 2024-25
We take every complaint seriously and use them as a chance to learn and do…
Customer Commitments: January to March 2025
Welcome to our Customer Commitments blog, where we give you a quick look into how…
Keeping your community looking its best: Grounds Maintenance Workshops
We know how important it is to feel proud of where you live, and a…
Supporting you with Anti-Social Behaviour (ASB)
It’s ASB Awareness Week (30th June – 6th July)! We want to make sure your…
Customer Engagement Round-up: June 2025
Every month we pull together a round-up of information including: Opportunities to get involved Latest…
Stonewater appoints Jonathan Layzell as new CEO
The highly respected figure within the housing sector takes on the role after Nicholas Harris…
Check your tumble dryer
The National Fire Chiefs Council (NFCC) is asking people to check their tumble dryers after…
This week we’re celebrating Volunteers’ Week
At Stonewater, we couldn’t do what we do without our engaged customers who selflessly volunteer…
New team launched to help keep your home in good condition
We want to make sure your home is well-maintained and in good condition. To help us…
Shared Ownership: what you’ve been telling us
Thank you to our customers who took the time to share your experiences through our…