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Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Customer Engagement Round-up: 24th Edition
Welcome to our latest Customer Engagement Round-up! Each week, we gather a variety of opportunities…
Customer Engagement Round-up: 23rd Edition
Welcome to our latest Customer Engagement Round-up! Each week, we gather a variety of opportunities…
Beware of fake DWP texts
There are scam texts going around that target customers who are currently receiving cost-of-living payments…
Customer Engagement Round-up: 22nd Edition
Welcome to our latest Customer Engagement Round-up! Each week, we gather a variety of opportunities…
Customer Engagement Round-up: 21st Edition
Welcome to our latest Customer Engagement Round-up! Each week, we gather a variety of opportunities…
Beware of Fake DVSA Parking Fine Texts
The Driver and Vehicle Standards Agency (DVSA) has issued a warning about scam text messages…
Weekly Customer Engagement Round-up: Twentieth Edition
Welcome to our latest Customer Engagement Round-up! Each week, we gather a variety of opportunities…
Weekly Customer Engagement Round-up: Nineteenth Edition
Welcome to our latest Customer Engagement Round-up! Each week, we gather a variety of opportunities…
Advocacy support for customers
As a landlord, it’s really important to us that our customers voices are heard and…
Customer commitments – September 2024
Every few months, we like to check in with you to tell you how we’re…