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Here, you'll find a collection of links to various helpful resources.
Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
Our team regularly updates this page to ensure the information remains current and accurate.
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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Damp and mould Live & Direct: Key points and takeaways
In our recent Facebook live event, we met with our Damp, Mould and Disrepair team…
Weekly Customer Engagement Round-up: Thirteenth Edition
Welcome to our latest Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities…
The Customer Complaints Learning Panel help us to improve our ASB service
Our Customer Complaints Learning Panel (CCLP) was set up this year to look at our…
MyHome Service Update
What’s happening with MyHome? Over the weekend, we transferred MyHome to a new platform. It…
Weekly Customer Engagement Round-up: Twelfth Edition
Welcome to our latest Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities…
Customer Commitments July 2024
2023-24 has been a challenging year for the housing sector as we, like other housing…
Weekly Customer Engagement Round-up: Eleventh Edition
Welcome to our latest Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities…
Weekly Customer Engagement Round-up: Tenth Edition
Welcome to our latest Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities…
Floating support service available in Herefordshire
Do you or someone you know in Herefordshire need support due to domestic abuse? We…
Show us your photos celebrating Community and win!
We’re thrilled to announce our photo competition for this year’s Customer Annual Review, and we…