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Here, you'll find a collection of links to various helpful resources.

Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.

Our team regularly updates this page to ensure the information remains current and accurate.

Happy exploring!

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Customer annual review

Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.

Weekly Customer Engagement Round-up: Sixth Edition

By Customer Communications | May 23, 2024

Welcome to our Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities for…

Boil Water notices issued to customers in the South West

By Jade Bradford | May 16, 2024

We’re aware that some of our customers have been affected by the Boil Water notices…

Weekly Customer Engagement Round-up: Fifth Edition

By Customer Communications | May 16, 2024

Welcome to our Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities for…

Customer experience – our year in numbers

By Customer Communications | May 3, 2024

It’s the time of year when everyone in housing takes stock of what we’ve achieved…

Weekly Customer Engagement Round-up: Fourth Edition

By Customer Communications | May 2, 2024

Welcome to our Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities for…

Free Vodafone simcards with 6 months free calls, texts and data for eligible customers

By Customer Communications | April 26, 2024

  Struggling to stay connected? We’re here to help! We’re offering free Vodafone SIM cards…

Weekly Customer Engagement Round-up: Third Edition

By Customer Communications | April 25, 2024

Welcome to our Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities for…

Employability Workshops

By Jade Schumann | April 22, 2024

We’re really excited to introduce our new Employability Workshops! Whether you’re new to the working…

Weekly Customer Engagement Round-up: Second Edition

By Customer Communications | April 18, 2024

Welcome to our Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities for…

Weekly Customer Engagement Round-up: First Edition

By Customer Communications | April 11, 2024

Welcome to our first Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities…