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Here, you'll find a collection of links to various helpful resources.

Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.

Our team regularly updates this page to ensure the information remains current and accurate.

Happy exploring!

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Customer annual review

Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.

Weekly Customer Engagement Round-up: Tenth Edition

By Customer Communications | July 11, 2024

Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

Floating support service available in Herefordshire

By Customer Communications | July 9, 2024

Do you or someone you know in Herefordshire need support due to domestic abuse?  We…

Show us your photos celebrating Community and win!

By Customer Communications | July 8, 2024

We’re thrilled to announce our photo competition for this year’s Customer Annual Review, and we…

Weekly Customer Engagement Round-up: Ninth Edition

By Customer Communications | July 4, 2024

Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

Help make Stonewater a more inclusive landlord by joining our Customer Inclusion group

By Customer Communications | June 28, 2024

Do you have a passion for inclusion, want to learn more about the world of…

Learning from complaints – what you’ve told us and what we’ve done in 2023-24

By Customer Communications | June 27, 2024

At Stonewater, we’re proud to make things personal. If it matters to you then it…

Learning from complaints – what you told us during winter and early spring

By Customer Communications | June 24, 2024

Handling your complaints can be a tricky but we understand that when something goes wrong,…

Dragons’ Den 2023

By Customer Communications | June 10, 2024

Our 2023 Dragons’ Den winner, Teresa, blew our judges away with her stunning array of…

Weekly Customer Engagement Round-up: Eighth Edition

By Customer Communications | June 6, 2024

Welcome to our latest Customer Engagement Round-up!   Each week, we’ll gather a variety of opportunities…

World Environment Day – Manor Road Community Garden Project

By Customer Communications | June 5, 2024

In honour of today being World Environment Day, we wanted to bring awareness to some…