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Here, you'll find a collection of links to various helpful resources.
Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
Our team regularly updates this page to ensure the information remains current and accurate.
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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Weekly Customer Engagement Round-up: Ninth Edition
Welcome to our latest Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities…
Help make Stonewater a more inclusive landlord by joining our Customer Inclusion group
Do you have a passion for inclusion, want to learn more about the world of…
Learning from complaints – what you’ve told us and what we’ve done in 2023-24
At Stonewater, we’re proud to make things personal. If it matters to you then it…
Learning from complaints – what you told us during winter and early spring
Handling your complaints can be a tricky but we understand that when something goes wrong,…
Dragons’ Den 2023
Our 2023 Dragons’ Den winner, Teresa, blew our judges away with her stunning array of…
Weekly Customer Engagement Round-up: Eighth Edition
Welcome to our latest Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities…
World Environment Day – Manor Road Community Garden Project
In honour of today being World Environment Day, we wanted to bring awareness to some…
Weekly Customer Engagement Round-up: Seventh Edition
Welcome to our latest Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities…
Ian Williams Customer Events – Top Five Customer Priorities
By Kim Avantaggiato, Customer engagement coordinator. At Stonewater, we’re committed to making sure our homes…
Your Rights, Grounds Maintenance and Consumer Standards – what does it all mean?
As a responsible landlord, it’s important that we provide you with useful information about your…