Stay up to date
Here, you'll find a collection of links to various helpful resources.
Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
Our team regularly updates this page to ensure the information remains current and accurate.
Happy exploring!
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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Customer experience – our year in numbers
It’s the time of year when everyone in housing takes stock of what we’ve achieved…
Weekly Customer Engagement Round-up: Fourth Edition
Welcome to our Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities for…
Free Vodafone simcards with 6 months free calls, texts and data for eligible customers
Struggling to stay connected? We’re here to help! We’re offering free Vodafone SIM cards…
Weekly Customer Engagement Round-up: Third Edition
Welcome to our Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities for…
Employability Workshops
We’re really excited to introduce our new Employability Workshops! Whether you’re new to the working…
Weekly Customer Engagement Round-up: Second Edition
Welcome to our Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities for…
Weekly Customer Engagement Round-up: First Edition
Welcome to our first Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities…
Customer Commitments March 2024
Welcome to our latest Customer Commitments blog, where we give you a snapshot of how…
Removal of Facebook Group and members from ‘Stand up to Stonewater’
We’re sorry to hear about the recent removal of the Facebook group members of ‘Stand…
Become a Sustainability Champion with Stonewater
We’re really excited to introduce our new customer training programme, Sustainable Futures, focusing on sustainability…