Stay up to date
Here, you'll find a collection of links to various helpful resources.
Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
Our team regularly updates this page to ensure the information remains current and accurate.
Happy exploring!
Want to join the conversation?
Visit the Customer hubb and register today.
Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Employability Workshops
We’re really excited to introduce our new Employability Workshops! Whether you’re new to the working…
Weekly Customer Engagement Round-up: Second Edition
Welcome to our Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities for…
Weekly Customer Engagement Round-up: First Edition
Welcome to our first Customer Engagement Round-up! Each week, we’ll gather a variety of opportunities…
Customer Commitments March 2024
Welcome to our latest Customer Commitments blog, where we give you a snapshot of how…
Removal of Facebook Group and members from ‘Stand up to Stonewater’
We’re sorry to hear about the recent removal of the Facebook group members of ‘Stand…
Become a Sustainability Champion with Stonewater
We’re really excited to introduce our new customer training programme, Sustainable Futures, focusing on sustainability…
Learning from complaints – March 2024
As you may know from previous learning from complaints blogs, we’re at a critical point…
Make it easier to shape where you live
No one knows your neighbourhood better than you, and you and your neighbours might have…
Your new and improved MyRewards!
Since we launched MyRewards, customers have told us that they’d love to earn points on…
Join our new Customer Complaints Learning Panel!
Do you have a critical eye for detail, want to learn more about the world…