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Here, you'll find a collection of links to various helpful resources.

Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.

Our team regularly updates this page to ensure the information remains current and accurate.

Happy exploring!

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Customer annual review

Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.

An virtual insight into construction

By Jade Schumann | October 27, 2023

Our contractors, Wates, are hosting a Virtual Insight Day and would love for you to…

Scrutiny Report Launch 2023

By Customer Communications | October 5, 2023

Our Scrutiny Panel has had another busy year, helping us to review and shape our…

Service update: Wednesday 4 October

By Customer Communications | October 2, 2023

Our phone lines, social media and live chat support on Wednesday will be unavailable from 9.30am…

Funded Retrofit Training – West Midlands / Norfolk and Suffolk Region

By Jade Schumann | September 25, 2023

Would you like to acquire the necessary skills to enhance home energy efficiency? The UK…

Learning from complaints – September 2023

By Customer Communications | September 14, 2023

It’s been another busy period for us when it comes to dealing with complaints, and…

Work experience with Fortem

By Jade Schumann | September 13, 2023

We wanted to share a fantastic work experience opportunity with our contractors Fortem! If you’re…

Customer Commitments Q1 2023-24

By Customer Communications | September 6, 2023

As you’ll see from the infographic below, we’ve had a challenging few months when it…

Enter the Dragons’ Den; get your new business off the ground

By Customer Communications | September 4, 2023

Have you got a fantastic business idea but need a little help to get started?…

E-Bike and E-Scooter Safety

By Jade Schumann | August 22, 2023

The use of E-Scooters and E-Bikes is becoming more common but it’s important to know…

What does your home mean to you?

By matt_smart | August 16, 2023

Here at Stonewater, we’re proud to make things personal and if it matters to you,…