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Here, you'll find a collection of links to various helpful resources.

Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.

Our team regularly updates this page to ensure the information remains current and accurate.

Happy exploring!

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Customer annual review

Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.

Consumer Standards for Social Housing – tell us your views

By Jade Schumann | August 10, 2023

You might have seen that the Regulator of Social Housing recently announced they are consulting…

Greenoak Estate Walkabout – getting to know our customers

By Jade Schumann | August 9, 2023

You might have seen recently that we’ve joined forces with Greenoak Housing Association who manage…

Vacancy at Stonewater: Performance & Delivery Manager – Rents & Service Charges

By Customer Communications | August 7, 2023

12 Month Fixed Term Contract (with the potential of a permanent opportunity within Stonewater for…

Staying safe online

By Customer Communications | August 1, 2023

  We’ve all noticed a rise in scammers trying to get us to part with…

Learning from complaints – Q1 2023-24

By Customer Communications | July 31, 2023

When you make a complaint, it’s really important that as well as doing what we…

Share your thoughts with the Housing Ombudsman

By Jade Schumann | July 25, 2023

The Housing Ombudsman are looking for social housing customers to share their thoughts as part…

Employability, training and volunteering support in the West Midlands

By Jade Schumann | July 21, 2023

Are you stuck in a rut and looking to gain new skills? Maybe you’ve been…

Employability, Training and Volunteering Support in Bournemouth, Christchurch and Poole

By Customer Communications | July 14, 2023

Living in the region of Bournemouth, Christchurch or Poole, and looking for expert support in…

Net Zero Week: Connecting People With Nature

By Customer Communications | July 14, 2023

At the age of 7, my family moved from an urban estate in the north…

ASB week – Thomas’s story

By Customer Communications | June 30, 2023

3-9 July is ASB week, so we thought we’d share this story of courage and…