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Here, you'll find a collection of links to various helpful resources.

Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.

Our team regularly updates this page to ensure the information remains current and accurate.

Happy exploring!

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Customer annual review

Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.

Severe overcrowding caused by housing shortage

By Jade Schumann | April 21, 2023

A recent report by the National Housing Federation states that one in six children are…

Stonewater’s Swinpup fundraiser for Julia’s House

By Customer Communications | April 17, 2023

We’ve got some exciting news to share with you – Stonewater’s Bow Court and Hazelmead…

Learning from complaints – January-March 2023

By Customer Communications | April 17, 2023

The cost-of-living crisis and economic uncertainties is putting a huge strain on all of us…

Customer Commitments Q3 2022/23

By Customer Communications | April 12, 2023

We want to make sure our services meet your expectations. We share our customer commitments…

Tenant Satisfaction Measures – tell us your views

By Jade Schumann | April 6, 2023

From Summer 2024, housing associations like us will be required to publish regular updates about…

Wellbeing support for Stonewater customers

By Jade Schumann | March 24, 2023

With the cost of living crisis and inflation, we know how worried our customers are…

Energy Bills Support Scheme Alternative Funding Spring 2023

By matt_smart | March 16, 2023

What is it? The ‘Energy Bill Support Scheme Alternative Funding’ is the Government’s additional funding…

LGBT+ History Month: role models and icons

By Jade Schumann | March 2, 2023

Although LGBT+ History Month is over for another year, we wanted to share with you…

Apply for energy bill support

By Jade Schumann | February 24, 2023

Most households in the UK have received energy support as part of the energy support…

Apprenticeship opportunities with Wates

By Jade Schumann | February 9, 2023

Wates Group is one of the leading privately-owned construction, residential development, and property services businesses…