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Here, you'll find a collection of links to various helpful resources.

Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.

Our team regularly updates this page to ensure the information remains current and accurate.

Happy exploring!

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Customer annual review

Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.

16 Days of Action – How we’re supporting survivors

By Customer Communications | December 9, 2022

16 Days of Action (25th November – 10th December 2022) is an annual global campaign which…

Five ways to stay fire safe this Christmas

By Customer Communications | December 6, 2022

With the cost of electricity a real worry, lots of us may be thinking about…

Preparing for potential blackouts

By Jade Schumann | November 8, 2022

You may have seen the news predicting potential blackouts in the coldest parts of winter.…

Update on Tenant Satisfaction Measures

By Jade Schumann | October 20, 2022

In January and February, we asked what you thought of the Regulator for Social Housing’s…

#RecycleWeek

By Jade Schumann | October 17, 2022

This week is Recycle Week, an opportunity to raise awareness of the benefits of recycling. …

The benefit cap and support available

By Jade Schumann | October 11, 2022

The benefit cap will affect thousands across the country and Stonewater is committed to helping…

World Mental Health Day and the Circle of Support for Customers

By matt_smart | October 10, 2022

Today is World Mental Health Day and the theme for this year is ‘Making mental…

Earn £30 by helping us to improve how we talk to you about service charges

By Jade Bradford | October 10, 2022

Help us improve our service charge communications  Our customers have told us that sometimes, service…

Join our Scrutiny Panel!

By Jade Schumann | October 7, 2022

We’re on the hunt for Stonewater customers who want to make a difference in their…

Her Majesty Queen Elizabeth II

By Jade Bradford | September 8, 2022

We are deeply saddened at the passing of Her Majesty, Queen Elizabeth II. As a…