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Here, you'll find a collection of links to various helpful resources.
Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
Our team regularly updates this page to ensure the information remains current and accurate.
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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Storms Dudley and Eunice
Storm Dudley has caused disruption across the country, with high winds, snowfall, and flooding. Travel…
Our Customer Commitments
As a responsible social landlord that believes what matters to our customers, matters to us,…
MyRewards – Helpful discounts for Stonewater Customers
Prices for everyday things like our energy bills, groceries and other household items are on…
Your views on the Tenant Satisfaction Measures
As part of the roll out of the Social Housing White Paper, social housing landlords…
Scrutiny Panel 2021 Round Up
Click here to read our ASB Noise Nuisance Review and the recently finalised Responsive Repair…
FAQs for shared owners and leaseholders
To help us improve our services, we recently asked our shared ownership and leasehold customers…
Service update: 21 December 2021
We know the arrival of the Omicron Covid variant may be causing you some concern,…
Free HGV training
We’ve teamed up with the Longleigh Foundation to offer free lorry driver training to our…
Working from home – Stonewater has supported new research to enable better home working
The way we work has changed rapidly since the start of the pandemic with more and more…