Stay up to date
Here, you'll find a collection of links to various helpful resources.
Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
Our team regularly updates this page to ensure the information remains current and accurate.
Happy exploring!
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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Cost of living support: All you need to know about the third and final payment
If you receive benefits such as Universal Credit or tax credits, you might have recently…
Your quick guide to the rent and service charge review
Over the next couple of weeks, all of our customers will receive their rents and…
Customer Voice policy consultation sessions
We’re excited to invite you to our Customer Voice policy consultation sessions. In these sessions,…
Supporting customers through the winter months
We know that this time of year brings worries around rising fuel costs and the…
Changes to MyRewards are coming
Changes to MyRewards are coming soon! We’re really pleased to let you know we have…
Customer Commitments November 2023
In our last Customer Commitments blog we told you that, like many other housing associations…
Autumn Statement 2023
On Wednesday 22 November, the Government released their Autumn Statement detailing the new measures being…
Financial Support from Stonewater
We want to let you know about the support available to Stonewater customers and get…
16 Days of Activism: what’s it all about?
From Saturday 25th November to Sunday 10th December, we’ll be supporting the 16 Days of…
