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Here, you'll find a collection of links to various helpful resources.
Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
Our team regularly updates this page to ensure the information remains current and accurate.
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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Supporting customers through the winter months
We know that this time of year brings worries around rising fuel costs and the…
Changes to MyRewards are coming
Changes to MyRewards are coming soon! We’re really pleased to let you know we have…
Customer Commitments November 2023
In our last Customer Commitments blog we told you that, like many other housing associations…
Autumn Statement 2023
On Wednesday 22 November, the Government released their Autumn Statement detailing the new measures being…
Financial Support from Stonewater
We want to let you know about the support available to Stonewater customers and get…
16 Days of Activism: what’s it all about?
From Saturday 25th November to Sunday 10th December, we’ll be supporting the 16 Days of…
Learning from complaints – November 2023
As you’ll know from some of our previous Learning from Complaints blogs, we, much like…
Winter checklist – are you ready?
Check your boiler It’s really important that, before it gets too cold, you switch on…
Service Update – Get prepared for Storm Ciarán
The Met Office has issued a weather warning this week for Storm Ciaran, anticipating heavy…