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Here, you'll find a collection of links to various helpful resources.

Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.

Our team regularly updates this page to ensure the information remains current and accurate.

Happy exploring!

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Customer annual review

Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.

Join our Damp and Mould team as a Property Inspector!

By Jade Schumann | February 24, 2025

Team: Damp, Mould and Disrepair Roles available covering: Somerset/Dorset, Wiltshire/Swindon/Surrey, Milton Keynes/Bedford/Luton, Reading We’re on…

What does social value really mean?

By Jade Bradford | February 13, 2025

Photo shows colleagues, contracting partners and engaged customers making a difference at a community day.…

Switch to Email Notifications for Direct Debit Amendments

By Customer Communications | January 31, 2025

Are you paying by Direct Debt? If the answer is yes, we want to let…

Complete the Stonewater Customer Census

By Jade Bradford | January 28, 2025

The census is a simple and effective way for us to ensure we have the…

Preparing for bad weather

By Jade Bradford | December 9, 2024

Sometimes bad weather can be nothing more than a nuisance, but sometimes, like the recent…

Work experience opportunities with Fortem

By Customer Communications | December 5, 2024

Looking to start your career or explore a new path? Gaining experience can feel like…

Learning from complaints – December 2024

By Customer Communications | November 29, 2024

We know we don’t always get it right, but we’re committed to learning something from…

Property Krowd – letter to Stonewater customers

By Jade Bradford | November 28, 2024

We’ve been informed that a company called Property Krowd has sent letters to some of…

Free tree pruning training in Swindon

By Jade Schumann | November 22, 2024

Wiltshire Wildlife Trust are hosting a fantastic event in Swindon, giving you the opportunity to…

The Customer Complaints Learning Panel help us to improve our communication

By Customer Communications | November 22, 2024

Our Customer Complaints Learning Panel (CCLP) was set up this year to look at our…