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Here, you'll find a collection of links to various helpful resources.
Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
Our team regularly updates this page to ensure the information remains current and accurate.
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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Customer Engagement Round-up: April
Welcome to our latest Customer Engagement Round-up! Each month, we’ll gather a variety of opportunities…
Government benefit changes – what you need to know
You may have seen on the news that the government has proposed some changes to…
Customer Engagement Round-up: March
Welcome to our latest Customer Engagement Round-up! Each month, we’ll gather a variety of opportunities…
Join our Damp and Mould team as a Property Inspector!
Team: Damp, Mould and Disrepair Roles available covering: Somerset/Dorset, Wiltshire/Swindon/Surrey, Milton Keynes/Bedford/Luton, Reading We’re on…
What does social value really mean?
Photo shows colleagues, contracting partners and engaged customers making a difference at a community day.…
Switch to Email Notifications for Direct Debit Amendments
Are you paying by Direct Debt? If the answer is yes, we want to let…
Complete the Stonewater Customer Census
The census is a simple and effective way for us to ensure we have the…
Preparing for bad weather
Sometimes bad weather can be nothing more than a nuisance, but sometimes, like the recent…
Work experience opportunities with Fortem
Looking to start your career or explore a new path? Gaining experience can feel like…
Learning from complaints – December 2024
We know we don’t always get it right, but we’re committed to learning something from…