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Here, you'll find a collection of links to various helpful resources.
Whether you're seeking the most recent 'Here to Help' magazine, advice or guidance, we've got you covered.
Our team regularly updates this page to ensure the information remains current and accurate.
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Customer annual review
Find out about our performance and how we’re working to improve services for our customers. This includes how we’re learning from your feedback and complaints.
Stay safe from scams on Facebook
We have been informed that individuals impersonating Stonewater colleagues are targeting customers through social media.…
Customer Commitments: December 2024
Welcome to our Customer Commitments blog, where we give you a snapshot of how we’ve…
Your feedback matters: what you told us in the financial support survey
Thank you to the 849 customers who took the time to fill out our financial…
Customer Engagement Round-up: April
Welcome to our latest Customer Engagement Round-up! Each month, we’ll gather a variety of opportunities…
Government benefit changes – what you need to know
You may have seen on the news that the government has proposed some changes to…
Customer Engagement Round-up: March
Welcome to our latest Customer Engagement Round-up! Each month, we’ll gather a variety of opportunities…
Join our Damp and Mould team as a Property Inspector!
Team: Damp, Mould and Disrepair Roles available covering: Somerset/Dorset, Wiltshire/Swindon/Surrey, Milton Keynes/Bedford/Luton, Reading We’re on…
What does social value really mean?
Photo shows colleagues, contracting partners and engaged customers making a difference at a community day.…
Switch to Email Notifications for Direct Debit Amendments
Are you paying by Direct Debt? If the answer is yes, we want to let…