Welcome to the Customer hubb Resource Centre.
Here you will find all the latest information we have that can help support you whilst dealing with the Coronavirus.
All resources offered have been submitted by the community and Stonewater are not responsible for any services that may have stopped or that may be postponed.
Featured News
Your quick guide to the rent and service charge review
Over the next couple of weeks, all of our customers will receive their rents and…
Customer Voice policy consultation sessions
We’re excited to invite you to our Customer Voice policy consultation sessions. In these sessions,…
Supporting customers through the winter months
We know that this time of year brings worries around rising fuel costs and the…
Changes to MyRewards are coming
Changes to MyRewards are coming soon! We’re really pleased to let you know we have…
Customer Commitments November 2023
In our last Customer Commitments blog we told you that, like many other housing associations…
Autumn Statement 2023
On Wednesday 22 November, the Government released their Autumn Statement detailing the new measures being…
Financial Support from Stonewater
We want to let you know about the support available to Stonewater customers and get…
16 Days of Activism: what’s it all about?
From Saturday 25th November to Sunday 10th December, we’ll be supporting the 16 Days of…
Learning from complaints – November 2023
As you’ll know from some of our previous Learning from Complaints blogs, we, much like…