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Welcome to the Customer hubb Resource Centre.

Here you will find all the latest information we have that can help support you whilst dealing with the Coronavirus.

All resources offered have been submitted by the community and Stonewater are not responsible for any services that may have stopped or that may be postponed.

Featured News

Autumn Statement 2023

By Jade Schumann | November 28, 2023

On Wednesday 22 November, the Government released their Autumn Statement detailing the new measures being…

Financial Support from Stonewater

By Customer Communications | November 27, 2023

We want to let you know about the support available to Stonewater customers and get…

16 Days of Activism: what’s it all about?

By Jade Schumann | November 27, 2023

From Saturday 25th November to Sunday 10th December, we’ll be supporting the 16 Days of…

Our social impact

By Customer Communications | November 21, 2023

There are some things that are hard to put a number on, and when we…

Learning from complaints – November 2023

By Customer Communications | November 20, 2023

As you’ll know from some of our previous Learning from Complaints blogs, we, much like…

Winter checklist – are you ready?

By Jade Schumann | November 3, 2023

Check your boiler It’s really important that, before it gets too cold, you switch on…

Service Update – Get prepared for Storm Ciarán

By Customer Communications | October 31, 2023

The Met Office has issued a weather warning this week for Storm Ciaran, anticipating heavy…

Customer Commitments Q1 2023-24

By Customer Communications | September 6, 2023

As you’ll see from the infographic below, we’ve had a challenging few months when it…

E-Bike and E-Scooter Safety

By Jade Schumann | August 22, 2023

The use of E-Scooters and E-Bikes is becoming more common but it’s important to know…

What does your home mean to you?

By matt_smart | August 16, 2023

Here at Stonewater, we’re proud to make things personal and if it matters to you,…