Welcome to the Customer hubb Resource Centre.
Here you will find all the latest information we have that can help support you whilst dealing with the Coronavirus.
All resources offered have been submitted by the community and Stonewater are not responsible for any services that may have stopped or that may be postponed.
Featured News
Removal of Facebook Group and members from ‘Stand up to Stonewater’
We’re sorry to hear about the recent removal of the Facebook group members of ‘Stand…
Become a Sustainability Champion with Stonewater
We’re really excited to introduce our new customer training programme, Sustainable Futures, focusing on sustainability…
Your new and improved MyRewards!
Since we launched MyRewards, customers have told us that they’d love to earn points on…
Join our new Customer Complaints Learning Panel!
Do you have a critical eye for detail, want to learn more about the world…
Cost of living support: All you need to know about the third and final payment
If you receive benefits such as Universal Credit or tax credits, you might have recently…
Your quick guide to the rent and service charge review
Over the next couple of weeks, all of our customers will receive their rents and…
Customer Voice policy consultation sessions
We’re excited to invite you to our Customer Voice policy consultation sessions. In these sessions,…
Supporting customers through the winter months
We know that this time of year brings worries around rising fuel costs and the…
Changes to MyRewards are coming
Changes to MyRewards are coming soon! We’re really pleased to let you know we have…
Customer Commitments November 2023
In our last Customer Commitments blog we told you that, like many other housing associations…