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Welcome to the Customer hubb Resource Centre.

Here you will find all the latest information we have that can help support you whilst dealing with the Coronavirus.

All resources offered have been submitted by the community and Stonewater are not responsible for any services that may have stopped or that may be postponed.

Featured News

Stonewater’s Swinpup fundraiser for Julia’s House

By Customer Communications | April 17, 2023

We’ve got some exciting news to share with you – Stonewater’s Bow Court and Hazelmead…

Customer Commitments Q3 2022/23

By Customer Communications | April 12, 2023

We want to make sure our services meet your expectations. We share our customer commitments…

Tenant Satisfaction Measures – tell us your views

By Jade Schumann | April 6, 2023

From Summer 2024, housing associations like us will be required to publish regular updates about…

Wellbeing support for Stonewater customers

By Jade Schumann | March 24, 2023

With the cost of living crisis and inflation, we know how worried our customers are…

Energy Bills Support Scheme Alternative Funding Spring 2023

By matt_smart | March 16, 2023

What is it? The ‘Energy Bill Support Scheme Alternative Funding’ is the Government’s additional funding…

LGBT+ History Month: role models and icons

By Jade Schumann | March 2, 2023

Although LGBT+ History Month is over for another year, we wanted to share with you…

Tenant Satisfaction Measures – where are we now?

By Customer Communications | February 1, 2023

Housing associations like us will soon be required to publish regular updates on specific areas…

Making our homes more energy efficient

By Jade Schumann | January 20, 2023

Stonewater has supported new research to make our homes warmer and greener It’s a fundamental…

Money Matters – we’re here to help

By Jade Schumann | December 22, 2022

We know that a lot of people are struggling, inflation has caused everything to go…

Mind the Loan sharks this Christmas

By Customer Communications | December 19, 2022

Nearly one in ten people in the UK turned to a loan shark for financial…